Smart IT Training
To acquire all required knowledge to be successful with this product, BMC recommends a specific list of training courses per customer and partner role.
You can view the recommended logical order of training for this product by either clicking the graphical Learning Path image below (which may contain several pages) or clicking the desired version of the product below and viewing the recommended courses in table format.
Choose your area of interest below.
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v22.x Learning Path
Recommended
Required
Course Name Users Administrator BMC Helix ITSM - Smart IT 22.x: Fundamentals Using (WBT)
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v21.x Learning Path
Recommended
Required
Course Name Users Administrator BMC Helix ITSM - Smart IT 21.x: Fundamentals Using (WBT)
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v20.x Learning Path
Recommended
Required
Course Name Users Administrator BMC Helix ITSM - Smart IT 20.x: Fundamentals Using Knowledge Management (WBT)
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v19.x Learning Path
Recommended
Required
Course Name Users Administrator BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Administering
BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Administering (ASP)