icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

BMC Helix CMDB 19.x: Fundamentals Administering - Part 1 (WBT)

BMC Helix Configuration Management Database (CMDB) helps you to source, store, monitor, and manage the configuration item (CI) data from multiple sources into a single location allowing you to understand your environment. In this course you will be introduced to the fundamentals of using BMC Helix CMDB.

You will learn about the Common Data Model as well as the processes for the reconciliation and integration of data in the CMDB. Additionally, you will be introduced to the BMC Atrium Core Console and the CMDB Portal dashboard.

Major release:

BMC Helix CMDB 19.x

Good for:


Course Delivery:

Web Based Training (WBT) | 4 hours

Course Modules

  • Introduction to the BMC CMDB Environment
    • Introduction to BMC CMDB
    • The CMDB architecture
    • Basics of CMDB
    • Key roles and their responsibilities
    • Overview of the Common Data Model
    • The concept of CIs
    • Different consumers of BMC CMDB data
  • Getting Started with BMC Helix CMDB and Atrium Console
    • Navigate the CMDB portal
    • Searching and viewing CIs feature in the CMDB portal
    • Various views of the CMDB portal
    • Filtering CIs
    • BMC CMDB Dashboard features
    • Navigating the BMC Atrium Core Console
    • Create new query using Query Builder
    • Create and edit CIs
    • Archiving CMDB data
  • Common Data Model (CDM) and the Class Manager
    • The Regular, Categorization, and Abstract classes
    • How the CDM works with AR System forms
    • The relationships in the CDM
    • The relevant documentation and tools for researching the CDM
    • The More Information tab in the Class Manager
    • BMC_BaseElement Subclasses
    • Individual subclasses of BMC_BaseElement
    • The BMC_FederatedBase class
    • The purpose of BMC_BaseRelationship
    • The purpose of individual subclasses of BMC_BaseRelationship
    • The purpose of BMC_FederatedBaseRelationship
    • Navigate the Class Manager
    • Viewing a class and a Relationship class
    • Various features and functions of classes
    • Creating and Modifying a class
  • Importing Data into CMDB
    • Process to load data into BMC CMDB
    • Datasets
    • Importing data using the Atrium Integrator Job Wizard
    • Importing data using Atrium Integrator Spoon
    • Importing data using the Data Management console
  • Product Catalog and Normalization
    • Purpose of the Product Catalog
    • How the Product Catalog supports multitenancy
    • How the Product Catalog helps the CMDB to normalize data
    • The role of the Normalization Engine
    • Normalization modes and process
    • Normalization statuses
    • How the Normalization Engine works with the CMDB to reconcile data
  • Reconciliation
    • The purpose of reconciling CMDB data
    • The structure of a reconciliation job
    • BMC tools to reconcile the CMDB data
    • The Reconciliation Engine
    • The Reconciliation Engine Event Log File
    • How the Reconciliation Engine works with the CMDB to reconcile data
  • Federation Data
    • The concepts and methods of Federation
    • Identify when to use the Launch method
    • Introduce the Federation Manager interface
    • Configure Launch method of Federation
  • Using Service Modeling
    • The concepts of service model
    • The best practices for building a Service Model
    • The Dynamic Service Modeling
    • The advantages of the Service Catalog in BMC Atrium Core
    • The Service Catalog
    • Create a new service offering in the Service Catalog
    • The key features of Atrium Impact Simulator
    • The impact states in AIS