BMC Certified Associate: Helix ITSM – Smart IT 20.x Online Exam
Remedy with Smart IT sets a new standard for the modern workplace with an intuitive, social, and mobile service desk experience to enable a more knowledgeable and collaborative workforce organized around IT roles. Companies deploying and using Remedy with Smart IT realize full value only when their solution is effectively implemented and administrated.
The BMC Certified Associate: Helix ITSM – Smart IT 19.x Online Exam Certification Exam will validate the technical competencies needed to successfully configure and administer out-of-the-box (OOTB) baseline functionality for Remedy with Smart IT.
BMC Helix ITSM 20.x
Web Based Training (WBT) | 2 hours
Steps to Certifications
Step 1. Take the recommended courses for the Certified Associate learning path. The last course in the learning path includes one certification exam attempt without further charges. There will be 50% discount on additional attempts of this exam.
If you haven´t taken the recommended courses, purchase the required exam (attempts).
Step 2. Study and prepare for the exam. BMC recommends 6 weeks and also a minimum of  months experience with the product before taking the exam.
Step 3. Take and pass the exam.
Step 4. If you have failed the exam, purchase another exam attempt and start at step 2.