BMC Helix for Security Incident Handling

• Ready-to-use, standardized incident handling processes aligned with NIST 800-61, ISO 27001, and other industry standards.

• Automatic creation of security incidents from security information and event management (SIEM) solutions, including new integration with Crowdstrike.

• Process standardization that shortens breach duration and minimizes impact, optimizing the identification, containment, and eradication of threats.

Tailored responses to cyberthreats based on industry standards, ensuring comprehensive coverage of each incident management phase.

• Integration with BMC Helix ITSM to ensure thorough tracking and communication of all activities and collaboration related to security incidents.

• Efficient, standardized processes that reduce manual work.

• Fostering of collaboration across teams to integrate IT processes and align with key security operations strategies.

Harmonize efforts across security and IT teams with BMC Helix, providing a coordinated approach to cybersecurity incident management.

• Simplified audit collection and maintenance of all digital evidence associated with incidents, adhering to legal and internal audit processes.

• Formal tracking of lessons learned with critical information for prevention, corrective actions, and policy control.

• Standardized activities for frequently occurring security incidents with out-of-the-box runbooks, maintaining a chain of custody and compliance.

Employ BMC Helix's pre-configured runbooks for standardizing activities and integrating key teams and areas in incident handling.