Quick Configure: Storage and Hardware Monitoring
8+ CREDITS
What you get:
BMC will perform the following in one environment:
- Conduct a workshop for gathering requirements
- Prepare Solution Design Document
- Install up to five BMC Patrol Agents
- Configure up to two deployable monitoring packages on BMC Helix Operations Management (BHOM)
- Configure up to eight monitoring policies for storage systems and/or hardware servers
- Configure up to eight alarm policies for threshold management and alert generation
- Configure one dashboard with up to five metrics
- Prepare Construction Document
- Prepare Test Strategy and System Test Plan
- Assist Customer with functional testing
Customer will be responsible for:
- Conducting functional testing
- Ensuring availability of subject matter experts for devices to be monitored
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
- Solution Design Document
- Construction Document
- Test Strategy and System Test Plan
Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.
Delivery Options | Success Credits Required | New Service code |
---|---|---|
Standard Delivery*
|
8
|
MONI_STHW_001_OFFSHORE
|
Country Specific Staffing*
|
16
|
MONI_STHW_001_ONSHORE
|
Pre-requisites:
- BHOM must already be onboarded and configured for user access
- Firewall ports must be open between monitoring environment and BHOM
- Customer to provide access and privileges to:
- Deploy BMC Patrol Agents
- Monitor storage and hardware devices
- Minimum version for BMC Patrol Agent is 20.08
Additional information:
- Estimated Duration: 8 days
- In-scope Product: BMC Helix Monitor
- Service Type: Deployment
- Availability: Active
- Success Service Code:
- MONI_STHW_001_OFFSHORE
- MONI_STHW_001_ONSHORE
- Date Last Updated: 02/21/2025