icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown
BMC

BMC Helix Continuous Optimization Starter Service

38 CREDITS

This Service will introduce Customer to BMC Helix Continuous Optimization (BHCO).  It includes configuring one integration with an existing virtualization platform and one integration with an existing cloud provider.

What you get:

BMC will perform the following in one environment:

  • Conduct a workshop of up to two days to cover BHCO in Customer’s environment
  • Configure the following:
    • Up to four Remote ETL* Engine (“REE”) Servers
    • One out of the box ETL* module for up to 8000 virtual servers, using one of the following ETL’s:
      • VMware vCenter
      • Red Hat Enterprise Virtualization
      • Oracle Enterprise Manager
      • Openstack
    • One out of the box ETL module using one of the following cloud providers:
      • Amazon Web Services (AWS)
      • Microsoft Azure (Azure)
      • Google Cloud Platform
      • IBM Cloud
    • Up to two service domains in BHCO
    • Up to five BHCO models for analyzing and forecasting capacity data
    • Up to three Simple* and two Moderate* BMC Helix dashboards for BHCO with up to 10 metrics per dashboard. Dashboards must contain BHCO data only.
  • Assist Customer during functional testing
  • Prepare the following documentation:
    • Solution Design Document
    • Test Strategy and System Test Plan document
    • Construction Document

    Customer will be responsible for:

    • Providing access to:
      • Capacity management administrators
      • Subject Matter Experts (SMEs) for the virtualization platform to be integrated
      • SMEs in relation to the service domains and templates to be configured
    • Providing access and privileges to systems and applications to be integrated
    • Providing access to Customer’s BHCO environment
    • Deploying infrastructure to host REE servers
    • Creating functional test plan
    • Conducting functional testing
    • Ensuring connectivity access from Customer’s environment to BHCO platform via the REE Servers

    Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

    • Solution Design Document
    • Test Strategy and Test Plan
    • Construction Document

    Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

  • Firewalls are configured to allow communication from the REE Servers to BHCO and REE servers to target virtual platform and cloud provider
  • Access credentials and connectivity are available for the following integrated platforms:
    • Existing virtualization platform
    • Existing cloud provider
  • BHCO must be provisioned and available

Additional information:

  • Estimated Duration: 8 weeks
  • In-scope Product: BMC Helix Continuous Optimization
  • Service Type: Deployment
  • Availability: Active
  • Success Service Code: BHCO_STRT_001
  • Date Last Updated: 12/15/2022
Definitions

Getting started is easy

Service Highlights..