BMC Helix Container Deployment Service

What you get:

BMC will perform the following in one environment:

• Conduct a workshop to identify Customer’s infrastructure and sizing requirements
• Prepare Construction Document
• Validate Customer’s environment meets pre-requisites
• Deploy the BMC Helix application on Customer’s container platform
• Validate the installation of the BMC Helix application

Customer will be responsible for:

• Ensure the right-level of access is provided to BMC resources to perform the deployment on Customer’s containerized platform

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Construction Document

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

• Complete project readiness questionnaire
• Customer must provide a pre-configured, supported containerized environment
• Refer to the system requirements in BMC documentation for the latest supported list of platforms:
  • BMC Helix ITSM System requirements
  • BMC Helix Operations Management System requirements

Additional information:

• Estimated Duration: 2 weeks
• In-scope Products: BMC Helix Digital Workplace, BMC Helix Discovery, BMC Helix ITSM, BMC Helix Monitor, BMC Helix Platform
• Service Type: Deployment
• Availability: Active
• Success Service Code: HELX_CONT_001
• Date Last Updated: 05/02/2022