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Contact usThis Service installs the BMC Helix Common Services Platform* and BMC Helix application into a container management platform previously set up in the Customer’s data center and prepares the platform for application configuration. This Service will install, but not configure BMC Helix applications or data.
BMC will perform the following in one environment:
Customer will be responsible for:
BMC will provide this service with one of the approaches below:
Delivery Options | Success Credits Required | ||
---|---|---|---|
ITSM
|
ITOM
|
Both (ITSM/ITOM)
|
|
Standard Delivery* | 29
|
29
|
42
|
Country-Specific Staffing* | 37
|
37
|
55
|
Air-Gapped Environment* | 46
|
46
|
62
|
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.