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BMC Helix ITSM - Smart Reporting 20.x: Fundamentals Using (WBT)
This course introduces the learners to the key features and functionality of the BMC Remedy Smart Reporting application. This course primarily focuses on describing the basic reporting concepts for BMC Remedy Smart Reporting users. It also provides information related to various Smart Reporting components such as reports, dashboard tabs, storyboards, and stories. Additionally, it describes all the important console elements and provides details about various reports available out of the box.
This course is applicable primarily to Report Consumers & Collaborators, Personal Content Writers, Public Content Writers, and Dashboard Consumers.
Major release:
BMC Helix ITSM 20.x
Good for:
Users
Course Delivery:
Web Based Training (WBT) | 2 hours
Course Modules
Introduction to BMC Remedy Smart Reporting
Navigating the BMC Remedy Smart Reporting Console
Creating Reports
Smart Reporting Storyboards, Dashboards, and Stories
Course Modules
Introduction to BMC Remedy Smart Reporting
Navigating the BMC Remedy Smart Reporting Console
Creating Reports
Smart Reporting Storyboards, Dashboards, and Stories
