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BMC Helix IT Service Management Migration: Essential Subscription

BMC Helix is a portfolio of SaaS offerings delivering cognitive service management (CSM) that is fast, accurate and cost-effective, across multi-cloud, multi-device, and multi-channel environments.

In this series of recordings, you will be introduced to a variety of topics and content that explains and discusses the different aspects of the migration process.

Using examples, demonstrations, and scenarios, the content of the online education subscription provides an overview of BMC Helix IT Service Management Migration and details the various use cases for environment migrations.

Major release:

BMC Helix ITSM 21.x

Good for:

Administrators, Consultant

Course Delivery:

Web Based Training (WBT) | 1 hours

Learner Objectives

  • BMC Helix Migration Process Overview
  • List the Support Migration paths
  • Discuss the tools required in the Migration process
  • Describe the stages of Migration
  • Explain the purpose of license compliance assessment
  • Describe the documents required for Migration planning

Subscription Courses


  • WBT Course 1: BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 1
  • WBT Course 2: BMC Helix IT Service Management: Planning the Migration (WBT)