icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

BMC Helix Digital Workplace Advanced 20.x: Fundamentals Administering

BMC Helix Digital Workplace offers two applications, Digital Workplace and Digital Workplace Catalog. BMC Digital Workplace is a self-service application for business users to connect with IT and HR anywhere, anytime, on any device. Employees can use any supported mobile device or desktop browser for self-service, to enter trouble tickets, and to contact IT. With BMC Digital Workplace Advanced, employees can monitor the status of services and schedule appointments to meet with IT.

This instructor-led course provides students with the information and hands-on lab exercises they need to begin configuring and administering BMC Digital Workplace for the Advanced license.

Note: The BMC Digital Workplace Catalog concepts applicable for the Advanced product license are covered in the following courses:

  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 1 (WBT)
  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 2
  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 3
  •  

Major release:

BMC Helix Digital Workplace 20.x

Good for:

Administrators

Course Delivery:

Instructor-Led Training (ILT) | 16 hours

Course Modules

  • Configuring BMC Digital Workplace
    • Verify and enable google map licenses
    • Configure multitenancy
    • Managing BMC Digital Workplace Subtenants as Super Administrator
    • Updating Attachment Settings for Service Requests