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BMC Helix CMDB 20.x: Fundamentals Administering - Part 1 (WBT)

BMC Helix Configuration Management Database (CMDB) helps you to source, store, monitor, and manage the configuration item (CI) data from multiple sources into a single location allowing you to understand your environment.

In this course, you will be introduced to the fundamentals of using BMC Helix CMDB. You will learn about the Common Data Model as well as the processes for the reconciliation and integration of data in the CMDB. Additionally, you will be introduced to the CMDB Portal dashboard.

Major release:

BMC Helix CMDB 20.x

Good for:

Administrators, Configuration Managers

Course Delivery:

Web Based Training (WBT) | 3 hours

Course Modules

  • Module 3: Configuration Management and Common Data Model
    • Introduction to Common Data Model (CDM)
    • The relationships in the CDM
    • The relevant documentation and tools for researching the CDM
    • Basics of BMC_BaseElement and BMC_Relationship classes
    • Most commonly used classes of BMC_BaseElement Subclasses
    • Purpose of BMC_BaseRelationship and its individual subclasses
    • Navigate the Class Manager
    • Viewing a class and a relationship class
    • Creating and Modifying a class
    • Auditing overview
  • Module 4: Importing Data
    • Process to load data into BMC CMDB
    • Concept of Datasets
    • Importing data using the Atrium Integrator
    • Importing data using Atrium Integrator Spoon.
    • Importing data using the Data Management console
    • Importing data using cmdbdriver Program
  • Module 5: Normalizing Data
    • Purpose of the Product Catalog
    • How the Product Catalog supports multitenancy
    • How the Product Catalog helps the CMDB to normalize data
    • The role of the Normalization engine
    • Normalization modes and process
    • Normalization statuses
    • How the normalization works with the CMDB to reconcile data
    • Creating a normalization job
    • Monitoring a normalization job
  • Module 6: Reconciling Data
    • The purpose of reconciling CMDB data
    • The structure of a reconciliation job
    • BMC tools to reconcile the CMDB data
    • How the reconciliation engine works with the CMDB to reconcile data
    • Creating a reconciliation job
    • Additional reconciliation activities
  • Module 7: Federating Data
    • The concepts and methods of federation
    • Identify when to use the launch and retrieve method
    • Introduce the Federation Manager interface
    • Configure launch and retrieve method of Federation