BMC Helix Business Workflows 21.x: Fundamentals Administering - Part 2 (SPT)

BMC Helix Business Workflows is a cloud-native case management application for all lines of business. It provides services to employees in a scalable, managed, and automated way. Built on BMC Helix Innovation Studio, it provides the ability to create automated workflows without writing code and tailor the user interface to meet the organization's need.

In this course, you will learn about using automated tasks, understand the basics of flowsets including the process of configuring a flowset. You will also learn about configuring notification templates. In addition to this, you will learn about creating and publishing knowledge articles and configuring document templates.

Important: We strongly recommend you to take the BMC Helix Business Workflows 21.x: Fundamentals Administering - Part 1 course prior to this course as it covers the basic concepts for administering BMC Helix Business Workflow.

IMPORTANT: This Self-Paced Training (SPT) course contains only a course instructor video that includes a demonstration of recorded lab exercises.

This course offers closed captioning in five additional languages: French, Spanish, Deutsch, Portuguese and Italian. The multi-lingual closed captioning is generated using artificial intelligence (AI) and machine translation so that more customers can benefit from our courses.