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Contact usCompanies deploying and using BMC Track It! realize full value when their solution is effectively deployed and managed. To ensure deployments and operations are performed to best practice standards, BMC Software maintains a technical certification program.
The BMC Certified Associate: Track-It! 20.x for Administrators Online Exam will validate the technical competencies required to successfully deploy, configure, and manage the Track-It! products applying help desk best practices.
Track-It! 20.x
Administrators
Online Exam | 2 hours
Step 1. Take the recommended courses for the Certified Associate learning path. Purchase the required exam (attempts).
Step 2. Study and prepare for the exam. BMC recommends 6 weeks and also a minimum of [3] months experience with the product before taking the exam.
Step 3. Take and pass the exam.
Step 4. If you have failed the exam, purchase another exam attempt and start at step 2.