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Take advantage of peer-to-peer engagements, self-service documentation, and customer support to ensure your success


BMC Community

Share your expertise and learn from others in the interactive BMC Community. Have your questions answered by BMC experts, find out about local and online events, engage with your peers, and keep up with the latest updates available for BMC Helix Control‑M.



Access detailed documentation that includes key product information, explanations for each BMC Helix Control-M domain, and step-by-step instructions for executing tasks and third-party integrations.


Browser Support

BMC Helix Control-M supports Google Chrome and Microsoft Edge browsers. Installation, network preparation and client deployment requirements are minimal. Agents for each platform are available in-product and support both Windows and Linux.


Customer Support

BMC offers global world-class customer support to every customer through a comprehensive multi-option model. You can contact us via web, phone, or email for issues 24x7. Gain immediate access to solutions through the BMC Community, our Knowledge Base (login required), technical webinars, and the signature video series Connect with BMC Helix Control-M.



Get an overview of BMC Helix Control-M, focusing on the main tasks to successfully operate and configure this platform, such as planning and monitoring workflows. The online education subscription also includes interactive sessions and hands-on simulations to get a feel for the user interface.



Get a fast start to using BMC Helix Control-M effectively with help from experts. The BMC Helix Control-M Starter Service accelerates your ability to make the most of your investment in application workflow orchestration. Transform your idea into a working system by engaging with skilled professionals.

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