We use AI tools to help make our content available in multiple
languages. Because these translations are automated, there may be some
variation between the English and translated versions. The English
version of this content is the official version.
Contact BMC to talk to an expert who can answer any
questions you may have.
Joseph Mathenge
Joseph is a global best practice trainer and consultant with over 14 years corporate experience. His passion is partnering with organizations around the world through training, development, adaptation, streamlining and benchmarking their strategic and operational policies and processes in line with best practice frameworks and international standards. His specialties are IT Service Management, Business Process Reengineering, Cyber Resilience and Project Management.
Read the 2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms to learn why BMC was positioned highest for Ability to Execute among 12 vendors evaluated.