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Redesign your employee experience for digital transformation “Service Desk 2020: It's All About Employee Experience”

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Service Desk 2020: It's All About Employee Experience

Deliver services at the right time, in the right way, for each user

Employee experience is a critical factor in successful digital transformation. By ensuring that employees can access the services they need, whenever, wherever, and however they’re needed, you can keep productivity and innovation flowing. Read this Forrester report to learn about:

  • Anticipating employee needs more clearly across the enterprise
  • Designing your operating model to deliver employee productivity
  • Taking a data-driven approach to IT Ops and service desk decision-making