When data, information, and knowledge continue to grow within organizations, knowledge is updated less frequently and becomes less relevant. Employees and external clients then find it increasingly difficult to find relevant knowledge when they need it. To prevent common failures in the implementation of Knowledge Management and to ensure that it supports the company’s strategic objectives, organizations must pursue the organizational change needed to support the creation, reuse, and improvement of knowledge.
The comprehensive whitepaper has been written by teacher, writer, and lecturer in this field Julie L. Mohr. The whitepaper identifies the top ten reasons why Knowledge Management initiatives fail, and how to prevent this.