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BMC

ServiceNow vs. BMC

Know the facts
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Evaluating BMC and ServiceNow for discovery and dependency mapping

Knowing which assets support which parts of the business along with related dependencies is critical to effective change planning, issue resolution, and more. BMC Discovery provides comprehensive discovery and dependency mapping across your IT estate and is easily extensible to custom applications and technologies. Research conducted by IDC found 470% ROI in 5 years with a payback of 8 months.

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Head-to-Head: BMC Discovery vs. ServiceNow Discovery and
ServiceNow Service Mapping

Critical Capabilities

BMC

ServiceNow

Comprehensive application mapping with a "start anywhere" approach
Build a trusted foundation of accurate application maps via comprehensive asset coverage
Quick time to value through broad pattern library that's updated monthly
Discovery appliance using clustering to provide increased scalability, and speed of discovery
Discovery solution designed with security in mind (Common Criteria EAL2+ ALC_FLR.2)
IT service dependency mapping and enterprise class performance & availability management
IT service dependency mapping and data center automation (server automation, network automation, patch management, etc.)
Asset management: Single vendor that can provide a comprehensive, holistic view of all software and hardware assets
Provides IT service dependency mapping capabilities out of the box
Fast time to value because primary discovery capabilities are done via agentless technology
Discovery solution integrates with CMDB
Vendor provides IT service management offering
May require additional tools and/or integrations/orchestrations

Business Value Highlights Of Discovery From BMC

470% five-year ROI

470% five-year ROI

8 months to pay back

8 months to pay back

$127,679 saved on average per 100 servers over five years

$127,679 saved on average
per 100 servers over five years

14% more efficient asset management

14% more efficient
asset management

76% lower total cost of failed software audits

76% lower total cost of failed software audits

$7,202 infrastructure cost savings per 100 servers per year

$7,202 infrastructure cost savings per 100 servers per year

Source IDC, The Business Value of BMC Discovery Software, January 2016.
Everything ties back to the fact that the people who support the business have to be aware of what systems are out there and what those systems are doing. The BMC solutions are providing that awareness. — Shridhar Sreekanth, Enterprise Architect, Lockheed Martin
When you have strong, well-defined processes and advanced tools in place, you can cope with increases in users, systems, and throughput and continue to ensure reliability without adding staff. — Paul O’Connell, Head of Enterprise Operations, News UK