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Remedy Service Management Suite Courses v9.0/9.1

From: April 23, 2018
To: April 27, 2018


本课程向BMC Remedy IT服务管理平台9.0 (Remedy IT Service Management 9.0)应用管理员介绍BMC Remedy IT服务管理平台9.0应用管理概念,并主要针对BMC Remedy Service Desk (Remedy服务台) (事件管理和问题管理)、BMC Remedy变更管理(Remedy Change Management) (包括发布管理模块)、BMC Remedy资产管理(Remedy Asset Management)–流程设计器及相关子系统和模块提供最佳实践实习课。在研讨会环境下,以分组讨论形式和基于场景的实习.指导学员分析、确定并执行必要的步骤管理BMC Remedy IT服务管理平台9.0应用,支持相应的业务流程。

每人费用 : CNY 13,860

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