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ITIL Processes and Best Practices “Download the ITIL 3 Best Practices e-Book Set”

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Five-part ITIL 3 ebook library

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Each "Best Practice Insights" booklet highlights important elements from the latest version of ITIL so that you can quickly understand key changes and concepts. In addition, commentary and examples are provided by BMC experts to help you further explore ITIL Version 3 concepts and make them actionable for your organization.

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