By making knowledge management (KM) a strategic priority, you can help IT and business users eliminate productivity roadblocks and drive more value for your organization. In this report ‘Support Both IT and Business Consumer Needs With Knowledge Management Practices’, Gartner discusses the elements of an effective KM implementation, from customer targeting to content sourcing and maintenance. Topics include:
Gartner, Support Both IT and Business Consumer Needs With Knowledge Management Practices, Rich Doheny, Kenneth Gonzalez, 23 July 2020
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