When product teams feel held back or misunderstood by ITSM teams, they can go rogue with their own methods—and leave both sides worse off. In this report, Gartner® presents a 5- actions to integrate and support product teams and drive more value for the business. Topics include:
Gartner, How to Integrate ITSM Teams With Product Teams, Mark Cleary, Daniel Betts, 5 April 2022
Gartner is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved
Ready to start a conversation? Talk to a BMC Expert