Our support process has moved to Support Central to better serve you with these enhancements
- faster escalations to Customer Support
- enhanced ticket tracking
- the ability to set case urgency
- requestor identification via profile with case history, and
- context-sensitive knowledge articles (future)
If you are a BMC channel partner, please follow the Partner Support Process to request help.
Should you have issues accessing the above link, please request access here.
Thank you, and happy demoing!
BMC Demo COE