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BMC TrueSight Operations Management 10.x: Service Modeling – Fundamentals (ASP)

This course combines classroom instruction with laboratory exercises and simulations to guide students through the basic concepts of Service Monitoring using BMC TrueSight Operations Management 10.x. Students will develop skills in: installing monitoring solution, monitoring services, creating service models and integration of TSOM with BMC Remedy Service Desk.

Major release:

TrueSight Operations Management 10.x

Good for:

Administrators, Users

Course Delivery:

Assisted Self-Paced | 8.00 hours

Course Modules

  • Service Modeling Overview
    • TrueSight Operations Management Architecture Overview
    • Integrating TSIM with TSPS
    • Introduction to the Lab Environment
    • Configuring Integration Service
    • Installing and Enabling Monitoring Solution
    • Service Monitoring Overview
  • Service Impact Management
    • Service Impact Management Overview
    • Services Editor Tab
    • Visualizing Service Impact Model from the TrueSight Console

New subscription services

  • TrueSight Operations Management: Explore Subscription provides free access to the product overview course and other learning materials for a 12-month period. See registration details >
  • TrueSight Operations Management: Ultimate Subscription provides continuous access to all training material, at one low price, for a 12-month period. See registration details >