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Service Request Management 8.x: Fundamentals for Administrators (ASP)

Note: This course was formerly titled, BMC Service Request Management 8.1: Administering and Configuring

BMC Service Request Management (SRM) enables IT department and other business departments to easily define available services, publish those services in a service catalog, and automate fulfillment of those services for the user community.

This five-day assisted self-paced training course provides SRM administrators and developers with the concepts and hands-on experience to incorporate best practices when administering and configuring the BMC Service Request Management solution.

In this course, participants will analyze, determine, and perform the necessary steps to administer, configure, and integrate BMC Service Request Management to support the corresponding business processes.

All Assisted Self-paced courses can also be delivered as private, instructor-led courses dedicated to a single customer. Please contact your Education Sales Rep or education@bmc.com for information on this option.

Good for:

Administrators, Developers

Course Delivery:

Assisted Self-Paced | 40.00 小时

Course Modules

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