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Remedyforce Summer 2014: Change Management & Release Management (WBT)

The BMC Remedyforce Summer 2014: Change Management & Release Management online course is designed for BMC Remedyforce change managers. This self-paced course introduces participants to the features, concepts, and features of Change Management and Release Management.

These concepts and procedures will help change managers to create change requests and releases in BMC Remedyforce.

Major release:

BMC Helix Remedyforce 2014

Good for:

Administrators, Users

Course Delivery:

Self Paced | 2.00 hours

Course Modules

  • Using Change Management
    • Lesson 1: Understanding Change Management
    • Lesson 2: Managing Change Requests
    • Lesson 4: Working with Projected Service Outages
  • Using Release Management
    • Lesson 1: Creating and Managing Releases
    • Lesson 2: Working with Release Templates
    • Lesson 3: Working with the Release Manifest

Related Learning Paths