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Our customer commitment

We continually evaluate the BMC IT Service Management portfolio to ensure we provide the best solutions to meet our customers' needs. BMC has announced that Service Desk Express (SDE) has moved to "Limited Support" and will no longer be supported after December 31, 2017.

While we will not be developing new functionality for SDE or removing the End of Life designation, we will continue to provide limited technical support for the product and may address defects and security issues as defined by the "Product End of Life" section of the BMC Product Support Policy.

What does this mean for you?

Find the right solution for your business

Remedyforce

基于 Salesforce App Cloud 的 Remedyforce,集成了社交、移动和协作等各种功能,可提供全面的 IT 服务管理服务。

FootPrints

FootPrints service desk delivers a user-friendly suite of on-premises tools to automate IT services quickly and easily.

相关主题:

服务台软件
BMC 服务台解决方案超越基本技术支持,可提高工作效率,实现协作,并降低运营成本。
IT 服务管理 (ITSM)
BMC 推出了各种 ITSM 解决方案,通过精简、智能的服务交付实现创新,以满足业务用户对移动、社交和协同的需求。