Instituto de Informàtica provides Portugal’s social security agency with critical systems at over 500 locations for processing applications, confirming eligibility, and ensuring that Portuguese citizens receive their government benefits. The application support team manages more than 900 batch jobs that are critical to keeping relevant data accessible and manageable. They needed a workload automation strategy to reduce processing delays and errors while improving operational efficiency and productivity.
To meet batch processing needs and support the longer-term automation strategy, the team implemented Control-M. The solution’s rich functionality, simplicity, and automation facilitate reliable completion of batch jobs and deliver major productivity increases. Integration with Microsoft® Active Directory® simplifies user management. Automated file transfers ensure that benefit payment transactions and other large file transfers occur reliably.
With Control-M, the application support team enjoys the advantages of advanced workload automation and management of batch processes from a single point of control.
“提高运维效率并降低运维风险对于像我们这样的企业来说十分重要。 Control-M 可以让我们事半功倍，它能更可靠地运行作业，最大程度降低风险。 并且借助自助服务，我们不仅能提高自身的工作效率，还能更好地服务客户。”— Instituto de Informàtica 应用支持经理 Wilson Lucas